Privacy Policy
Effective Date January 1st, 2025

Vista Health Care ("we," "us," "our") values the privacy of our website users ("you," "your"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.vistasleepcenter.com ("Site").

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Personally Identifiable Information (PII): Name, email address, phone number, mailing address, and other personal information that you provide when filling out forms on our Site, making inquiries, or using our services.

• Health Information: As a healthcare provider, we may collect health-related information as part of our services. This information will be handled in accordance with applicable health privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

• Usage Data: We may collect information on how our Site is accessed and used, such as your IP address, browser type, and other usage statistics.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with healthcare services and respond to your inquiries.

• To communicate with you regarding your health and services, including confirming appointments, sending reminders, or providing relevant information.

• To send marketing communications, if you have opted in, including updates, promotions, and new services. You can opt out of these communications at any time.

• To improve our Site and services.

3. SMS Communication and Consent

By providing us with your phone number, you consent to receive SMS messages from Vista Health Care. Message and data rates may apply. Messaging frequency may vary.

Opt-in Requirements

If you provide consent via our website form, the form will include the following disclosure:

"By checking this box, I consent to receive SMS from Vista Health Care. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit our Privacy Policy for details"

• The SMS consent checkbox will be unchecked by default and will not be a required field.

• If we collect SMS consent via other means (paper forms, verbal, email, or inbound messaging), we will ensure compliance with industry standards and maintain records of consent.

Opt-out Instructions

You can opt out of SMS communications at any time by replying "STOP." For assistance, reply "HELP" or contact us at 509-987-1246.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in providing services to you, including healthcare providers, technology providers, and marketing services.

We may also disclose your information if required by law or in response to a valid legal process.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving marketing communications.

• Request restrictions on how your information is used or shared.

• Request a copy of your health information (in accordance with HIPAA regulations).

To exercise these rights, please contact us at 509-987-1246 or via email at Rx@vistasleepcenter.com.

7. Cookies and Tracking Technologies

Our Site may use cookies and other tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser settings. For more information, see our Cookie Policy.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our Site and update the "Effective Date" at the top of the page. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Vista Health Care
Phone: 509-987-1246
Email: Rx@vistasleepcenter.com